Operations (FinOps) team is seeking a Business Process Analyst II to drive operational improvements in our customer billing... processes. This role will be instrumental in resolving billing issues, streamlining workflows, and supporting process automation...
accounts. Leads collections escalations. Collaborates with several internal teams – Collections, Cash Applications, Billing..., Customer Experience, Legal and Ops. Supports team reporting and process improvements. Requirements: Knowledge: Minimum 5...