Position: ITSM process Lead Location: Chicago, IL*Day 1 Onsite JD Key responsibilities Problem lifecycle... analysis: Lead the process of identifying the underlying causes of incidents to prevent them from happening again. Proactive...
is seeking an experienced ITSM Change and Release Management Automation/Optimization Leader, to transform and optimize change... and release management processes across the enterprise. This role will lead the automation of ITIL Change Management, Release...
world’s most sophisticated clients using leading technology and exceptional service. The Principal, AV support lead... more specific actions. Lead the A/V staff in providing guidance, assistance, & coordination. Follow-up on client inquiries. Report...
+ years in a lead or architect role. Proven experience with core ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM.... Join us at 84.51°! 84.51° is seeking a ServiceNow Team Lead to guide the strategic and technical direction of our ServiceNow platform. This role serves...
, data analytics, and digital solutions. Job overview and responsibilities The Lead Engineer serves as a technical expert... to integrate Field Services with other IT service management (ITSM) modules as well as SAM and HAM capabilities. Key...
Overview: The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient... for both office and field-based employees. Responsibilities: Lead daily IT support operations across office and field teams, ensuring...
sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Lead Atlassian...: Platform Strategy and Cloud Migrations: Lead and guide Atlassian cloud migration efforts, including Jira Service Management...
not be limited to, the following: Lead end-to-end project management for technical projects focusing on ServiceNOW ITSM..., ensuring effective collaboration and issue resolution. Maintain compliance with ITIL best practices; support process...
and are expected to drive innovation, lead a high-performing team, and ensure the continuous improvement of IT Service Management... be remote. How you'll succeed Team Management: Lead, mentor, and develop a team of technical professionals, fostering...
. The Infrastructure Manager will lead a team of IT professionals and collaborate with key business stakeholders to align IT... asset management, including hardware/software lifecycle management. Lead IT infrastructure procurement processes, including...
. This is not an ITSM-focused ServiceNow role. About the Role The Senior Business Analyst, GRC/IRM, will serve as a functional subject... discovery workshops, performing process analysis, and acting as the link between business stakeholders and technical teams...
Functions: Lead and manage the help desk and support team, including staffing, training, and performance management. Ensure... and improve supportability. Identify trends, recurring issues, and opportunities for process improvement. Provide regular...
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead... and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the...
Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops... some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams...
) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional... and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the...
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead... some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams...
to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk... teams to drive security initiatives, contribute to cross-functional projects, and at times co-lead efforts to strengthen...
improvement. $120,000 - $135,000 a year We are seeking an experienced IT Operations Manager to lead and develop our team of IT... will be a proactive leader who thrives in a fast-paced environment, values process improvement, and is passionate about delivering...
Engine Studio, UI Builder, and Workspaces. Facilitate and lead requirement workshops, process mapping sessions, and backlog... for stakeholder engagement and cross-functional collaboration. Ability to work in a matrix environment. Ability to create process...
across the organization to drive best-in-class outcomes. You are a thought leader who will establish and lead ServiceNow... solution architecture, strategy and outcomes for Digital Workflows Client Solution's strategic roadmap. You will help lead...