Incidents - Prepare Postmortems - Serve as change control manager - Oversee problem management processes - Work with ITIL... excellence, lead incident and change management, mentor team members, and collaborate with IT teams to align our processes...
incident and change management processes for the Americas region. This role combines deep technical knowledge of ITIL processes... Lead will drive operational excellence, lead incident and change management, mentor team members, and collaborate with IT...
forefront of transformational change in transportation and energy, and partnering every day to build, connect, power... Project Controls or Document Control Manager in a timely manner Identifies opportunities for continuous process improvement...
ITSM processes (Incident Management, Request Management, Problem Management, Change Management..) and practices...) Ø Participant in disaster recovery tests (twice per year) · Change Management: Ø Lead Change management in production...