, and customer-focused Program Manager to lead our cross-functional response to high-risk customer situations in our Enterprise... escalations, mitigate retention risk, and ensure the voice of the customer is surfaced clearly and acted upon decisively...
, and customer-focused Program Manager to lead our cross-functional response to high-risk customer situations in our Enterprise... escalations, mitigate retention risk, and ensure the voice of the customer is surfaced clearly and acted upon decisively...
. Assist Agent, Account Executive and Account Manager level staff by marketing renewals and cross-selling products to existing... negotiation skills, bringing prospects to closure while maximizing client retention through superior customer service Flexible...