and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article... specific to contact center operations. Serve as a bilingual subject matter expert (English and Spanish) for contact center...
with DevOps practices and automation. Technical Proficiency: Expert-level proficiency in JavaScript development (including... performance, taxonomy and attribute management, and data quality metrics setup and profiling. Data Expertise...
with DevOps practices and automation. Technical Proficiency: Expert-level proficiency in JavaScript development (including... performance, taxonomy and attribute management, and data quality metrics setup and profiling. Data Expertise...
as a subject matter expert in scenario analysis and operational loss data providing advice and direction to senior management... Committee (ORC). Contribute to the maintenance of the operational risk taxonomy and control library. Each team member...