across our Tax and Trade solutions. · Build and execute customer success plans (CSPs), lead executive business reviews (EBRs...), and executive check-ins · Track product usage, time-to-value, and leading indicators to proactively manage customer health...
to deliver measurable customer outcomes through structured Customer Success Plans (CSPs), executive business reviews (EBRs... plans, delivery executive business reviews, demonstrate value, identifying and mitigating risk while retaining and growing...
sustained value from Thomson Reuters' legal AI solutions. Change Management: Partner with customers to help gain executive...) and define mutual strategies to grow adoption of the TR Legal AI solutions. Lead Executive Business Reviews: Capture value...
, and Executive teams. Strong communication skills: can craft and deliver well-structured stories (e.g., business cases, sales..., and fraud platforms. Familiarity with compliance, KYC/KYB, AML, payments risk, account takeover, or claims/fraud workflows...
Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies.... Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business...
to improve efficiency and impact. Escalation Management: Act as the point of contact for critical issues and executive-level..., Marketing, Communication, or related field (or equivalent experience). 5+ years in Customer Success or Account Management...
. Ability to read, speak, and understand English (As outlined in the Road Executive Order and stated in Federal law...(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance...