, and effectively monitoring site reports while addressing concerns with the CSM. Additionally, experience in maintaining an organized... reviews as assigned and documents findings. Proactively communicates any risks to project leads and line manager...
to a non-technical audience Certifications/Licensures First Level Scrum Master certification (CSM, PSM I) and/or SAFe... will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule...
and services leading to high renewal rates and expansion opportunities. The VP of Customer Success will lead the CSM organization...-functionally with support, professional services, sale, and marketing departments to achieve high customer satisfaction and account...
to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account..., and financial management. This role will report to the Senior Manager, eCRMs - Program Management. This role will be critical...
-technical audience Certifications/Licensures First Level Scrum Master certification (CSM, PSM I) and/or SAFe Practitioner... or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions...
for Violet training, documentation review, and ongoing professional growth in partnership with your Client Support Manager (CSM... self-service documentation, ensuring clients have access to necessary resources to service their account. Collaborate...
for Violet training, documentation review, and ongoing professional growth in partnership with your Client Support Manager (CSM... self-service documentation, ensuring clients have access to necessary resources to service their account. Collaborate...
within Signature Success is looking for a driven Customer Success Manager, Director to serve as a primary point of contact... health and realize the maximum value out of their Salesforce investment. The Customer Success Manager, Director maintains...
Squarespace is seeking a Customer Success Manager (CSM) Team Lead to launch and scale our Customer Success function..., retention, and account health for high-value customers. Key metrics of success include growing net recurring revenue...
serves as the Product Manager for our AI Developer Tooling Portfolio, including agentic workflows, coding assistants... (SAFe, CSM, PMI-ACP) or DevOps practices. Experience designing and executing team upskilling initiatives. Proven...
serves as the Product Manager for our AI Developer Tooling Portfolio, including agentic workflows, coding assistants... (SAFe, CSM, PMI-ACP) or DevOps practices. Experience designing and executing team upskilling initiatives. Proven...
, satisfaction, and long-term success. Acting as a trusted advisor, the CSM guides clients through their SAP journey—aligning... based on account health, risk, and growth potential. Manage the renewal cycle with a focus on churn prevention and long...
(AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey... journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups...
tester for new functions and features to ensure business needs are met. Works with the entire project team (project manager... analysis and mapping skills (Visio, Lucid) PMI-PBA/CBAP/CAPM Agile Practice Certification - CSM or AAC Building...