center technologies (Amazon Connect, Talkdesk, Genesys, Five9, or similar platforms preferred). Strong understanding...
contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role... contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout...
center technologies (Amazon Connect, Talkdesk, Genesys, Five9, or similar platforms preferred). Strong understanding...
, JavaScript, Ansible, PowerShell, and Shell scripting. Deep understanding of Windows, Amazon Linux, and Red Hat Linux operating...
. Key Responsibilities: Design, develop, and deploy AI/ML models using AWS services such as Amazon SageMaker and Amazon..., especially Amazon SageMaker and Amazon Bedrock. Strong programming skills in Python, Java, or similar languages. Familiarity...
., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering... of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution...
(DMO/VO/Sales) Vendor Relationship Management (Amazon/DSP Accounts) Communication: ensuring participation in huddles...
experience in delivering software solutions in an Agile environment Amazon Web Services (AWS) experience preferred Passionate...
, ahead of Facebook and Amazon Ranked in Forbes' 2020 Global 2000 list of the world's largest public companies M3 is the...
, Stored Procedures, and Queries into RedShift and Amazon RDS supported (Postgres and MySQL) syntax Executing data migration...
, and troubleshooting across at least one database Platform (Redshift, Amazon RDS, Cassandra, Snowflake, PostgreSQL, Databricks...
and Infrastructure as Code (IaC): Chef, Terraform, Puppet, Ansible. Cloud Computing Platforms: Amazon Web Services (AWS), Google cloud...
services such as Amazon RDS, DynamoDB, Aurora, and RedShift. Detail-oriented with a proven ability to take on complex problems...