CCaaS Architect CCaaS (Contact Center as a Service) Architect designs, implements, and optimizes cloud-based contact... on AI, analytics, and customer/agent experience. Strong experience in migration of the Legacy / on-prem IVR platforms to CCaaS...
Pay Rate Range: $ 45.00 - 46.32/hr. GBAMS ID: 10507273 Contact center data and AI Architect (AWS Connect/ Five9... with Google. Having knowledge on contact center migration to CCaaS and build data solution surrounding the migration Define data...