-Functional Leadership: Act as a critical advisor and liaison between the CX business and key operational and technical teams.... This includes regular partnership with senior leaders in CX business divisions, and serving as a liaison with our Program Management...
) architecture and integration with SAP CX solutions, along with strong leadership and client-facing skills. Key Responsibilities... timelines. Act as the primary technical advisor for project teams, providing guidance on architecture, design...
a strong relationship with key customer stakeholders. Serve as a trusted advisor by understanding customer needs and aligning quality..., Adaptability, Cost Management, Cross-Functional Work, Curiosity, Customer Experience (CX), Customer Satisfaction, Digital Literacy...
CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new... standard in CX and operations, delivering results that scale and support that never sleeps. More than that, Crescendo...
as trusted advisor to strategic clients and be charged with development of relationship planning and strategy. The Commercial... and bank requirements. Act as Strategic Advisor to clients as needed. Relationship Management – Collaborate with Portfolio...