actionable plans to improve CX. YOUR IMPACT Your focus is monitoring Quality for our global CX End User operations. Lead the... globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a CX Quality Manager to our CX...
The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing... customer advocate who is extremely data-driven, a great problem solver, an excellent relationship builder, project manager...
operations. Lead the Customer Support Quality Team: Manage and develop the Customer Support Quality analyst team. Ensure high... with Training and CX Operations. Develop and deliver targeted coaching and training to enhance agent quality performance...
Product Manager (Tech) to envision, lead, and drive the adoption of compliance/e-invoicing solutions for Amazon Partners... teams and business partners to define strategies to improve CX and product operations. - Demonstrate a strong technical...
Product Manager (Tech) to envision, lead, and drive the adoption of compliance/e-invoicing solutions for Amazon Partners... teams and business partners to define strategies to improve CX and product operations. - Demonstrate a strong technical...
Product Manager (Tech) to envision, lead, and drive the adoption of compliance/e-invoicing solutions for Amazon Partners... teams and business partners to define strategies to improve CX and product operations. - Demonstrate a strong technical...
that you do – creating a better business and a better world. As the CX Hub Lead – Tech & D&A, you will lead the regional Tech & D&A Hub... customer experience (CX) transformation across the region. You’ll be part of a team that believes in doing work that matters...
. In this position, you would lead cross-functional improvements that streamline operations, harden controls, and scale new features...—bridging Product, BA, Engineering, CX, and external partners. Role Responsibilities: Owning process excellence: Map...
Lead weekly meetings with stakeholders to ensure operations plan goals remain on track (in three pillars) Write strategic... as possible. In this way, Amazon Brazil Transportation Team is looking for an experienced Sr. Program Manager with a strong focus on ensuring...
of one of the fastest-growing customer experience operations in LATAM, we are seeking a Quality Assurance Coordinator to lead... between the Global Quality function and local Customer Service operations, your mission is to transform insights from quality...