-Hybrid Team Overview: As the Service Strategy & CX Operations Manager, you will oversee the design, alignment..., and optimization of customer experience (CX) strategies and service flows. Your role will involve benchmarking and implementing...
will always be heard. Inclusion and diversity are in our recruitment principles. Role Responsibilities: The CX Community Sr Analyst... with cross-functional teams (e.g., Product, Ops, Marketing) to ensure a seamless and customer-centric driver experience...
, and content updates Partner with design/ops teams to deliver a consistent customer experience Execute promotional campaigns...-Functional Coordination: Align with design, operations, and CX teams for product drops and tentpole campaigns Drive campaign...