infrastructure supporting AppleCare Advisors and contact center strategies across various support channels. This is a fast-paced team...'s service and support objectives are understood. Coordinate efforts and ensure that internal groups are informed of new program...
infrastructure supporting AppleCare Advisors and contact center strategies across various support channels. This is a fast-paced team... experiences very quickly. The Customer Communication Channels Team is looking for a strong Program Owner to help inform...
while simultaneously influencing the product feedback loop. Description The Support Experience Program Manager will influence worldwide... Apple Support strategy through ownership of the relationships and initiatives between the AppleCare Contact Center...