beyond Tier 1 scope, ensuring seamless service continuity. Key Responsibilities Provide and manage toll-free SPOC access... per NCUA cloud managed services requirements. Respond to issues via voice, email, and self-service portal; ensure option...
provisioning for user access and security. Publish service alerts, announcements, and how-to documentation for end-user..., happy hours, family fun events, and more! ABOUT US NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor...
and approval of transactions as well. Service Management - The Team Lead is responsible for handling escalated advisor... and/or client issues. The Team Lead will work closely with the front line staff, Service Center, Financial Advisors, and third...
with federal and state regulations Build and maintain strong client relationships, serving as a trusted tax advisor Mentor... knowledge of federal and state tax regulations Excellent analytical, communication, and client service skills Ability...