, and other back office work requests related to the business *Enter IT work order tickets in Connectwise and Service Now in a timely...
. We are looking for candidates with experience working for MSPs and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise... system such as ConnectWise), VMware, Citrix, imaging, Active Directory. – Working with applications like AutoCAD and Revit...
ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
if needed. Performing basic troubleshooting tasks from email or portal tickets. Managing all alerts via the ConnectWise ticketing system... through the ConnectWise ticketing system. About Us: Who: We are a 30-year-old technology service company, with original...
desk, cloud operations, SOC or NOC) is strongly preferred Qualifications Proficiency using ConnectWise is preferred...
and Mac operating systems Experience with remote desktop support tools. ConnectWise products (Manage, Automate...
AD, SharePoint, PowerShell, etc. o ConnectWise Manage/Automate experience preferred. · College degree and/or equal...
ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas...
and supporting RDS. PC/Server Hardware, diagnostic and troubleshooting skills. ConnectWise or other PSA experience preferred...
Center experience – 0 - 2 years. Experience with ConnectWise, or other ITSM applications – 0 - 2 years Troubleshooting...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
and Mac operating systems Experience with remote desktop support tools. ConnectWise products (Manage, Automate...
by engineering advances of Align toolset (including but not limited to: LogicMonitor, ConnectWise, IT Glue, O365, Active Directory..., LogicMonitor, ConnectWise, IT Glue, O365, Active Directory) Strong analytical and problem-solving skills Qualifications...
Management Platform (ConnectWise) Act as the primary point of contact for customer service and issue resolution to assign... center operations) would be a plus, but is not required Any proficiency using ConnectWise or similar ITSM-oriented...
(Microsoft Hyper-V and or VMWare) Highly Proficient Backup Technologies such as Datto or similar Experience with ConnectWise...
communication skills, both written and verbal. Proficient in CRM software and Microsoft Office Suite; experience with ConnectWise...
(ConnectWise) to ensure billing accuracy Success Metric: Billing detail reports are reviewed, compared..., and updated in ConnectWise by the last day of the month. Success Metric: Zero refunds or credits issued to a client for billing errors based...
from a networking perspective, including Teams Voice QoS. Utilize ticketing systems (e.g., ServiceNow, Jira, ConnectWise) for incident...
(e.g., ConnectWise, Autotask, ServiceNow) and RMM solutions. Knowledge of cybersecurity best practices and compliance... responsibilities in a fast-paced environment. Preferred Experience: Experience with ConnectWise ITIL Foundation or higher...