coordination. Familiarity with ConnectWise or similar service ticket/timekeeping systems. OSHA 30 or other safety training...
productivity. Support Ticket Management: Resolve and document support tickets efficiently using ConnectWise, handling support... systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting...
., Autotask, ConnectWise, Kaseya). Basic knowledge of MSP cybersecurity tools and practices. Familiarity with virtualization...
, ConnectWise Screen Connect, UniFi systems, Apple Business Manager, Wasabi/S3 storage, Microsoft (Exchange Online, Entra, Intune...
of business applications such as ConnectWise, BrightGauge, etc. and further develop to ensure efficient and effective workforce... productivity and quality. Administer automation tools including, but not limited to: ConnectWise Automate, ConnectWise Manage...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
ConnectWise (Manage, Automate, Control, CPQ, BrightGauge, & More!) Monday.com 🛠Devices & Infrastructure Fortinet Firewalls...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
such as TeamViewer and ConnectWise. Provision new users, onboard new hires, print access key cards and configure systems for an amazing...
meetings, site visits, and webinars Maintain accurate records using ConnectWise and other CRM tools Keep current... with Microsoft Office, Outlook, and CRM platforms (ConnectWise a plus) Bonus Points For: Experience working in or with government...
working in compliance-regulated environments. Exposure to RMM platforms (e.g., ConnectWise, N-able, Datto RMM). Benefits...
ConnectWise suite of products Scripting / Automation Framework knowledge: PowerShell and Infrastructure as Code tools...
ConnectWise suite (Automate, Connect, Manage, etc.) Security solutions including SIEM/SOC and XDR Application support...
, SQL, Google Workspace, RMM tools, ConnectWise, Pre & Post sales experience In addition to the above qualifications...
Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach... systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, Kaseya, ConnectWise, Sophos...
Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise...
to ticketing systems (e.g., ConnectWise, ServiceNow, Zendesk). Familiarity with cloud platforms (e.g., Azure, Office 365...
in Windows, Office365, desktop tools, and PC architecture. Experience administering ITSM platforms (e.g., ConnectWise...