in a Help Desk or PC Support environment Preferred: Experience in a healthcare setting Familiarity with ConnectWise Ticket...
tools (Autotask, N-able, ConnectWise, or similar) What You Will Be Doing Design, implement, and maintain VMware...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
, etc.) and security best practices. Familiarity with ConnectWise, ITGlue, and RMM platforms (NinjaOne, Automate, etc.) Strong Microsoft...
such as ServiceNow (SNOW), ConnectWise, or similar tools is acceptable. Strong analytical, problem-solving, and communication skills...
. Ticketing Systems: Familiarity with Freshservice, Zendesk, or ConnectWise. Cybersecurity Awareness: Knowledge of phishing...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
management tools, such as Atlassian Jira and ConnectWise, to track progress and manage tasks effectively. Communicate regularly..., such as ConnectWise and Atlassian Jira. PMP Certification is highly desirable. Strong interpersonal skills, including effective...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
and projects Enter all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Ability... years (Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
, an individual should have knowledge of basic MS Excel spreadsheet software, basic Customer Relationship Management,(Connectwise... data and utilize Outlook and ConnectWise May travel on very limited basis for training, company and client meetings...
for entering all work, time and expenses in ConnectWise as they occur. Maintain certifications required for position... (e.g., ConnectWise) Strong leadership, negotiation, and conflict resolution skills. A customer-focused and professional...
for the Sales Team Ensure that the sales team follows sales processes and keep good records in ConnectWise. Run weekly... and approve the Sales Teams time and expense sheets in ConnectWise. Responsible for entering time and expenses in ConnectWise...
, an individual should have knowledge of basic MS Excel spreadsheet software, basic Customer Relationship Management,(Connectwise... data and utilize Outlook and ConnectWise May travel on very limited basis for training, company and client meetings...
systems (e.g., ServiceNow, ConnectWise), and automation platforms, required Experience in a managed service provider (MSP...
systems (e.g., ServiceNow, ConnectWise), and automation platforms, required Experience in a managed service provider (MSP...
Service Management (ITSM) systems (e.g., ConnectWise, ServiceNow, Jira Service Management) to log, track, and resolve...-technical users. Experience using IT Service Management (ITSM) systems such as ConnectWise, ServiceNow, or Jira Service...
-technical users. Preferred Experience: Experience with ConnectWise Relevant certifications such as CompTIA A+, Network...
experience. Experience with the following systems is a plus: ConnectWise Manage PSA ConnectWise Automate RMM Cisco Meraki...