and ensuring that our contact center operations effectively meet their needs. Your goal will be to uphold the highest service... Success Manager you will serve as the primary point of contact for our clients, playing a vital role in managing accounts...
ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience... the planning, execution, and successful delivery of contact center operations, ensuring compliance with federal...
. Summary We are seeking a dynamic and results-driven Healthcare Contact Center Manager to oversee daily operations and play.../process improvement methodologies preferred. Experience in multilingual or international contact center operations preferred...
. Summary We are seeking a dynamic and results-driven Healthcare Contact Center Manager to oversee daily operations and play.../process improvement methodologies preferred. Experience in multilingual or international contact center operations preferred...
. Overview: The Client Services Manager for Contact Center Operations is a strategic partner who ensures CAC performance... for any operational issues within the call center and act as the primary point of contact for client success and client-facing teams...
strategies? As the Workforce Manager, you will be responsible for analyzing contact center patterns, including volumes, trends... in federal contracting or contact center operations Demonstrates ability to navigate compliance requirements and operational...
. Experience with cloud platforms, CRM systems, and contact center technologies. Familiarity with healthcare data standards...Job Title: Technical Project Manager CXOne Remote 6+month contract w/Extensions No 3rd Party or Referrals...
documents and resolve outstanding conditions. Contact Center Operations Oversee daily call center operations - managing... through cutting-edge technology and innovative solutions. The Role As Zippy’s Borrower Success Manager, you’ll lead...
documents and resolve outstanding conditions. Contact Center Operations Oversee daily call center operations - managing... through cutting-edge technology and innovative solutions. The Role As Zippy’s Borrower Success Manager, you’ll lead...
a Manager – Patient Contact Center to join our team! The manager provides leadership, direction, administration and supervises..., plans, organizes, and directs all aspects of the Nurse Contact Center to ensure accomplishment of its objectives...
: Required: 3+ years of experience in Product Management, Business Process Optimization, or Contact Center Operations. Direct...: Required: Strong understanding of contact-center operations, telephony workflows, and call routing fundamentals. Demonstrated ability to translate...
a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation... of experience in supporting Contact Center Operations, including CCaaS platforms, IVR, CTI and WFM Tools. Preferred...
. Job Summary AXS is seeking a Contact Center Assistant Manager to assist in the supervision, planning, organizing, coordinating..., and managing all aspects of the Contact Center and ensures staff is trained and adheres to all policies and procedures. This role...
of Primary Care, the Contact Center Manager oversees the daily operations of the CHMG Patient Contact Center. This role... employee training. The Contact Center Manager supports all aspects of Contact Center operations, overseeing agents who handle...
The Customer Service Manager – Contact Center leads our customer service center team and oversees all aspects... of customer support operations, with a strong focus on call center performance and service excellence. This role involves...
Summary Manages the IT Hospital Contact Center operations which handles corporate-wide responses to communication activities... Hospital Contact Center Responsible for complaintresolution for general users of the Orlando Health Corporate Call Center...
Summary Manages the IT Hospital Contact Center operations which handles corporate-wide responses to communication activities... Hospital Contact Center Responsible for complaintresolution for general users of the Orlando Health Corporate Call Center...
and outsourced contact center operations serving gas and electric customers. This role ensures service delivery excellence through... the contact center. Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned...
leading, coaching, and developing front-line employees. Over 2 years of experience in a contact center environment. Over 2... years of business intelligence experience (gathering all relevant contact center data points and then providing actionable...
, contact center operations, knowledge management, IT, and app development to deploy solutions that improve the consumer... Consumer Service contact center organization. The role will collaborate with stakeholders across contact center leadership...