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Keywords: Customer Experience Improvement Lead, Location: London

Page: 56

Customer Experience Improvement Lead

Customer Experience Improvement Lead Currys London Campus at Waterloo Permanent Full Time Grade 4 At Currys... Customer Experience Improvement Lead will sit within the Experience improvement team within Customer Strategy, using...

Company: Currys
Location: London
Posted Date: 12 Aug 2025

Customer Incident & Improvement Manager

for a leading insurance provider. This role offers an exciting opportunity to lead incident resolution, enhance customer experience... improvement initiatives Required knowledge and experience for the Customer Incident & Improvement Manager role: Minimum 3...

Company: Merje
Location: London
Posted Date: 01 Aug 2025
Salary: £70000 per year

Change Improvement Lead

Pricing & Underwriting Change Improvement Lead (Band 4) DLG is evolving. Across every facet of our business..., and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer...

Location: London
Posted Date: 03 Jul 2025

AI Lead - Customer Experience

Be Doing: As our first AI Lead - CX, you’ll be responsible for driving the strategy, execution and ongoing improvement... of all things AI, automation and self-serve within Customer Experience. You'll use AI to provide the best support to our customers...

Company: Runna
Location: London
Posted Date: 17 Jul 2025
Salary: £55000 - 65000 per year

Senior Resourcing and Continuous Improvement Specialist

Improvement Lead initiatives to identify bottlenecks, inefficiencies, and risks across operations. Implement structured... with us for an average of 4.3 years 🎯 The Role: Senior Resourcing and Continuous Improvement Specialist We’re looking for an experienced Senior...

Company: Second Nature
Location: London
Posted Date: 06 Aug 2025

Assistant Director of Quality and Improvement

Responsibilities Leadership Build a high performing, customer focused Quality & Improvement team that: Sets high quality... a service improvement planning and implementation cycle to meet customer and service needs, ensuring customer involvement and co...

Company: Riverside
Location: London
Posted Date: 02 Aug 2025
Salary: £88219.95 per year

Multinational Continuous Improvement Manager

Improvement - identify operational inefficiencies, opportunities for improvement and socialize best practices. Lead the design... and improvement within a complex, global organization Experience in managing a service orientated operational environment Experience...

Company: AIG
Location: London
Posted Date: 31 Jul 2025

Senior Backend Engineer - Customer Experience Squad

working to improve this customer experience that makes us deliver better. Already trusted by leading international brands..., and UX designers. The Customer Experience Squad's mission is to revolutionise the parcel delivery experience for both Senders...

Company: HIVED
Location: London
Posted Date: 03 Aug 2025

Principal Consultant-Digital Marketing &Customer Experience Strategist

Job Description Role - Principle - Digital Marketing & Customer Experience Strategist Technology - Marketing... & Customer Experience Technology Location - UK Compensation - Competitive (including bonus) Role Developing...

Company: Infosys
Location: London
Posted Date: 24 Jul 2025

Director, Customer Experience

: Collaborate with Sales, Product, Marketing, Support, and Engineering to ensure a unified and consistent customer experience. Lead.... * Reporting & Continuous Improvement: Track and report on customer experience metrics and KPIs. Present findings...

Company: Mimecast
Location: London
Posted Date: 23 Jul 2025

Junior Customer Experience Specialist, UK

weird edge case we just discovered. The Customer Experience team works across both UK and Australian timezones...Hello! I'm Millie, and I lead CX at Aphex ( ) ☺️ One of the things I love most about our team is how lucky...

Company: Aphex
Location: London
Posted Date: 09 Jul 2025
Salary: £25000 - 32000 per year

Client Experience Manager - Team Lead

investment decisions. As a Client Experience Team Lead at Capital Economics, you will oversee strategic relationships with high... years' experience in Client Success, Account Management or Customer Experience roles in B2B Financial Services environment...

Location: London
Posted Date: 10 Aug 2025

Experience Services Lead

for Site Lead meeting pack Adhoc duties as required. Customer Service & Communications Responsible for the overall... to provide effortless service and experience with every interaction. Identify areas for improvement to drive continuous...

Location: London
Posted Date: 02 Aug 2025

Customer Service Team Lead

that is committed to providing an exceptional customer experience. Responsibilities Team Leadership and Management Lead, motivate... during scheduled shifts to achieve targets. You should be passionate about customer service and be excited to lead a team...

Company: Taptap Send
Location: London
Posted Date: 12 Jul 2025

Customer Success Lead

and developing Associate Brand Partners, ensuring they provide an outstanding customer experience while following the structured... customer journey. This role will focus on a culture of continuous improvement, career development, and knowledge-sharing...

Company: Corsearch
Location: London
Posted Date: 20 Jun 2025

Principal Product Manager - Core Experience

Welcome to the age of discovery! Productboard is building a customer-centric product management platform, and we want... Lead - Platform & Ecosystem to help us shape the platform strategy, build the API platform, and change the way we deliver...

Company: Productboard
Location: London
Posted Date: 13 Aug 2025

Hospitality Experience Manager

EXPERIENCE Basics done better - ensure the fundamentals of customer services, as outlined in Colliers 'Beyond' procedures... is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. Job Description CUSTOMER...

Location: London
Posted Date: 12 Aug 2025

Workplace Experience Specialist

lead. This position sits within the People Team and reports to the Workplace Experience Regional Manager for EMEA. Braze... and stakeholders informed and up to date Passion for best-in-class workplace experience and customer service Proactive and self...

Company: Braze
Location: London
Posted Date: 09 Aug 2025

Product Manager - Partner Experience

through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center... journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT...

Company: 8x8
Location: London
Posted Date: 08 Aug 2025

Director, Client Experience - EMEA

The Client Experience Team Lead, EMEA is a key client facing position which leverages knowledge of FTSE Russell... client experience lead brings to the client relationship they are seen by the client as the contact for any operational...

Location: London
Posted Date: 07 Aug 2025