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Keywords: Customer Experience Strategy , Location: New York City, NY

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Director, Oncology Portfolio Strategy and Innovation

required, including experience working in or with commercial functions involving strategy development and/or strategic initiatives (e.g... Portfolio Strategy to join our team. In this role, you will lead strategic planning for key initiatives within the oncology...

Company: Pfizer
Location: New York City, NY
Posted Date: 13 Nov 2025

Customer Experience Strategy & Operations Manager (NY)

Experience (CX) team empowers customers to discover and realize the full value of Notion, delivering a best-in-class customer... decisioning. Design and optimize staffing plans, scheduling and resource allocation to maximize efficiency and customer experience...

Company: Notion Labs
Location: New York City, NY
Posted Date: 19 Nov 2025
Salary: $210000 - 250000 per year

Associate Director, Experience Strategy

RAPP New York is looking for an Associate Director, Experience Strategy to join our award-winning Experience Strategy.... YOUR ROLE: We're seeking a strategic leader with expertise in customer experience and CRM, a passion for interesting brands...

Company: RAPP
Location: New York City, NY
Posted Date: 30 Oct 2025
Salary: $115000 per year

Senior Manager, Customer Engagement Strategy and Operations

and executing a customer engagement strategy. What you get to do in this role: Own the Customer Engagement Strategy: Increase... or external customer needs; problem-solver mindset; ability to take big ideas and make them simple and digestible Deep experience...

Company: ServiceNow
Location: New York City, NY
Posted Date: 22 Nov 2025

Senior Manager, Customer Engagement Strategy and Operations

and executing a customer engagement strategy. What you get to do in this role: Own the Customer Engagement Strategy: Increase... or external customer needs; problem-solver mindset; ability to take big ideas and make them simple and digestible Deep experience...

Company: ServiceNow
Location: New York City, NY
Posted Date: 21 Nov 2025

2026 Intern - Customer Value Strategy

- September 2026. Interest in business strategy, customer experience, analytics, or experience design through coursework... leaders at Adobe’s top customers to unlock measurable business value through customer experience transformation. Our team...

Company: Adobe
Location: New York City, NY
Posted Date: 09 Nov 2025

Manager, Scaled Customer Success Strategy & Operations

, or strategy within high‑growth B2B SaaS 2+ years of people management experience leading high‑performing CS or operations teams... Magazine’s 100 . About the Role We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success...

Posted Date: 09 Nov 2025

Customer Success Strategy & Operations Manager

and Insight Partners. Join us in shaping the future of hospitality! About the Role We're hiring a Customer Success... Operations Manager to join our growing CS Ops team, supporting the Senior CS Operations & Strategy Manager. In this role, you'll...

Posted Date: 26 Oct 2025
Salary: $90000 - 100000 per year

Customer Strategy & Operations Associate

Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go... the foundational playbooks, tooling, and processes that scale Lightyear’s customer experience. This role is designed...

Company: Lightyear
Location: New York City, NY
Posted Date: 21 Sep 2025
Salary: $115000 - 135000 per year

Customer Insights & Market Research Strategy Manager (Digital Subscriptions)

’s subscription strategy. Experience: 5+ years of experience in consumer insights, market research, or strategy roles... (Conjoint, Gabor-Granger), TAM sizing, and survey calibration. Experience conducting qualitative research (focus groups...

Posted Date: 18 Sep 2025

Experience Design, Vice President - Customer Acquisition & Onboarding

Job Category: User Experience Design Job Description: Lead the design strategy, ensuring innovative, inclusive... that blend business needs and user insights. As an Experience Design Vice President in Customer Acquisition & Onboarding...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 20 Nov 2025

New York Customer Welcome Center Technical Program Experience Lead

New York Customer Welcome Center Technical Program Experience Lead Description - Description - The Customer... to join our Customer Experience Program in New York CWC. The role, based onsite in New York City, offers a unique opportunity to join the...

Company: HP
Location: New York City, NY
Posted Date: 12 Nov 2025
Salary: $65450 - 98800 per year

Account Manager, Customer Experience (B2B)

is a plus.** What we are looking for: Amsive is hiring an Account Manager, Customer Experience, with prior experience in the Digital Marketing space... services, customer intelligence, data/technology, media, production/operations, etc.) Must have experience overseeing...

Company: Amsive
Location: New York City, NY
Posted Date: 09 Nov 2025

Director Customer Experience- New Hyde Park, NY

Director, Customer Experience Location: NY, CT, NJ Markets Reports to: Senior Leadership The Director, Customer Experience.... 7+ years of progressive leadership experience in account management, customer service, or food services. Proven success...

Posted Date: 28 Oct 2025
Salary: $115000 - 130000 per year

Manager, Customer Experience Operations

Experience Operations Manager, you'll lead and support a team of Customer Experience Leads and Coordinators who show up every day... to the Team: 5+ years of experience within customer support, patient experience, or service operations 2+ years working...

Company: RO
Location: New York City, NY
Posted Date: 10 Oct 2025
Salary: $104600 - 125000 per year

Experienced Engineering Manager - Customer Growth & Experience

The Customer Growth and Experience (CGX) vision is to enable every customer to discover, get value from, and continue... to build with Plaid, through self-serve tools. The Customer Growth and Experience mission is to accelerate customer velocity...

Posted Date: 18 Sep 2025

Customer Experience Management (CXM) Practice Manager

Why join this team: You will serve as a key contributor to the Office of Strategy Management in the ongoing growth... and maturity of UNFCU’s member experience management (MXM) practice. This position is hybrid (2x/week onsite). NYC Salary Range...

Posted Date: 30 Aug 2025
Salary: $100860 - 125000 per year

Director of Corporate Development & Strategy

. Experience & Background 7–10+ years of professional experience in: Strategy consulting Investment banking Private equity... on Glassdoor. Mission As the Director of Corporate Development & Strategy, your mission is to help DoorLoop decide...

Company: DoorLoop
Location: New York City, NY
Posted Date: 23 Nov 2025

Corporate Technology Strategy, Blockchain Senior Manager

Job Description & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations... performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage...

Company: PwC
Location: New York City, NY
Posted Date: 23 Nov 2025

Director, Commercial Strategy

of experience in commercial strategy, revenue operations, management consulting, growth, or similar roles. Experience in consumer... of Commercial Strategy, you will work closely with the Founder & CEO to be the strategic engine behind our company’s growth...

Company: Maiden Home
Location: New York City, NY
Posted Date: 23 Nov 2025
Salary: $17000 - 20000 per year