Requirements Proven experience as a Relationship Management or Customer Success Professional with onboarding/implementation... to secure year on year retention. Collaborating with other internal teams such as Client Strategy & Data Insights, Account...
About JAM+ At JAM+, customer experience is at the heart of our growth strategy. We are established leaders in the..., and AI-powered tools to deliver service that feels both seamless and memorable. Position Overview As a Tier 1 Customer Experience...
Customer Service for Keller Executive Search in New York, New York, United States, shaping strategy, building scalable... Customer Service portfolio. Requirements - 7+ years of progressive experience in Customer Service with 4+ years leading...
of our Customer Excellence Group (CEG) organization-working across functions to influence customer adoption, retention, and value... your team to build those same capabilities. What you get to do in this role: Own the AREA sales strategy for Services...
. As a Channel Marketing Senior Associate on the Customer First Marketing team, you'll collaborate with strategy leads and partners... digital experience, deepen customer relationships, and enhance engagement with our products. By managing instructional video...
their expansion and retention strategy. This person will play a critical role in maximizing customer value, driving upsells..., and Implementation teams. Requirement 3 to 8 years of experience in Customer Success or Account Management, ideally within high...
is imperative. Lead Customer Strategy Own the end-to-end customer journey and continuously refine playbooks to scale operations... and enhance the overall customer experience. Drive Net Retention Growth Partner cross-functionally with sales, product...
that materially impact customer strategy and platform adoption Develop a high-performing Services Sales team with repeatable plays... Delivery, and Customer Success 15 years of services selling experience in a quota carrying role or equivalent 5 years minimum...
. Experience managing cross-functional strategic initiatives or pilots that translate business strategy into actionable outcomes..., and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful...
Customer Service for Keller Executive Search in New York City, United States, shaping strategy, building scalable processes... Service portfolio. Requirements - 10+ years of progressive experience in Customer Service with 4+ years leading managers...
that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer... and scale a world-class customer support organization Define and execute support strategy across all player touchpoints...
usage and adoption goals Partner satisfaction and feedback What you're great at: 12+ years of experience in customer... easier, more secure, and more seamless experiences - making them all feel like magic. The VP, Customer Success...
customer experience. What you'll do: Lead performance reporting on digital and pre-agent customer journeys including top...-of-funnel engagement, offer strategy, and digital subscription behavior Connect campaign, product, and digital experience...
customer experience. What you’ll do: Lead performance reporting on digital and pre-agent customer journeys including top...-of-funnel engagement, offer strategy, and digital subscription behavior Connect campaign, product, and digital experience...
, effectiveness and customer experience Appropriately assess risk when business decisions are made, demonstrating particular... of the customer lifecycle, from Acquisition to Engagement to Retention, across all major Business Units in Citi’s Personal...
inquiries, resolving issues, and ensuring a seamless experience for our customers. Responsibilities: Respond to customer... in customer service or related field is a plus. Proven experience in a customer service role or similar; familiarity with CRM...
partnerships to define and deliver each customer's data & AI strategy using Atlan. Executive Relationship Builder: Establish... approach. What Makes You a Match for Us Enterprise Experience: 10+ years in Customer Success, Consulting, or Data...
. If you thrive at the intersection of data, technology, and customer strategy, and you have at least 3 years of experience... where each individual’s contribution directly impacts customer outcomes and product evolution. We are seeking a strategic and technical...
a comprehensive customer strategy for Customer Success to oversee a multi-9 figure customer portfolio, ensuring measurable outcomes... to collaborate and learn from each other, completely free of barriers. Your role: As Global Head of Customer Success...
understanding of the SPS solution and M&A/Priva Requirements: Proven experience as a Relationship Management or Customer... such as Client Strategy & Data Insights, Account Management/Sales, and Marketing to ensure client success. Developing a thorough...