-driven role that sits at the intersection of customer experience, operations, and service excellence. Key Responsibilities... customer journey from order placement through onboarding, implementation, and steady-state operations. Proactively monitor...
to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...
with service deliverables. Act as a trusted technical advisor to customer Engineering, Operations, and Implementation teams.... Monitor support cases to ensure SLA compliance and lead executive-level escalations. Lead technical discussions, customer...
realization, and exceptional client satisfaction for enterprise customers. You will lead a regional team across Europe of Client... Success Managers and collaborate closely with cross-functional teams (Product, Technology, Sales, and Operations) to ensure...
, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator... in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American...
to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department.... We require an exceptional Technical Lead to define and own delivery for our Functions stream (Legal, Compliance, Procurement...
Job Description: Job Title : Operational Site Lead Radiographer Department : Radiology Service Location: East... Operational Site Lead Radiographer at Bupa our patients will be your top priority. With no shareholders, we reinvest our profits...
better. About the Role We’re looking for a Brand Lead to elevate ’s brand at a pivotal moment in our growth. This role.... Our competitive advantage lies in our ability to connect emotionally and build lasting relationships with our members. As Brand Lead...
a curious, collaborative, and data-informed team - and we're looking for a Lead Finance & Business Analyst who shares... for the Lead Finance & Business Analyst role is £90,000 to £100,000 pro rata. We embrace a flexible hybrid work model...
Crime Lead to join our mission to make money work better for millions of customer. In this pivotal role, you'll be at the... experience we're known for. Reporting into our new Manchester office, you'll set-up and lead our Financial Crime Investigation...
to excellence, collaboration, and continuous improvement. Role Overview We are seeking an experienced Onsite Lead IT Support... Engineer to oversee and manage a team of customer-facing engineers. This role requires strong leadership, technical expertise...
and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering...:00 - 08:00. What makes a great Lead Online manager: A passionate leader who is consistently ambitious...
a curious, collaborative, and data-informed team — and we’re looking for a Lead Finance & Business Analyst who shares... for the Lead Finance & Business Analyst role is £90,000 to £100,000 pro rata. We embrace a flexible hybrid work model...
Lead Critical Systems Technician – London £49k + Huge In house Benefits Days Monday to Friday 0800 – 1600 Overview..., providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments...
We're looking for an Insurance Venture Lead As the leader of the Insurance Venture your mission is nothing short... technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control...
for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations... in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order...
and finance experts. They will collaborate closely with internal and external stakeholders, including the Controlling Operations... and collections. Reporting to the UK Financial Controller and based in London, the OTC Manager will lead two OTC Coordinators...
). From developing the proposition and forming commercial partnerships to system implementation, you’ll build and lead this new growth... opportunity from scratch, collaborating across sales, marketing, and operations to deliver a seamless brand experience...
parking in the US., optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK... to offer a full-service, frictionless parking solution for both businesses and consumers. About the role We are seeking a Lead...
just getting started. Overview We’re looking for a CRM & Loyalty Manager to take full ownership of our customer... lifecycle strategy. This is a high-impact role sitting at the intersection of data, technology, marketing, and customer...