Receive and log customer calls in the Helpdesk system within the agreed response time. Diagnose, troubleshoot, and coordinate... with service partners to resolve incidents. Monitor and track call progress to ensure compliance with SLA targets. Escalate...
which are complied with the European standard EN779:2012 and EN1822:2009. Furthermore we also provide solutions for our customer... such as filter installation, validation and waste disposal as ONE STOP SERVICE. ACS TEX has been quality certified to the ISO 9001...