About you... Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management..., and Facebook. The role... Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic...
of service as contractually agreed and defined by the internal service level framework, including travel to customer locations... to switch from trusted advisor to helping spot gaps in their process to sell the customer further products You are curious...
in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar..., and Facebook. The role... Reporting to the Customer Success Team Lead - you are energetic, driven, and care deeply about the...
in clear accountability, consistent service and one face to the customer. The Customer Success Area Lead (CSAL) roles are sales..., business strategy, relationship management, and orchestrating customer success initiatives while working as a trusted advisor...
as a trusted advisor to leadership, using data and analytics to optimise support operations, elevate customer experience, and drive...Job Title Business Analyst (Customer Success) Job Description So, who are we? Hello, we're IG Group...
, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs... and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer...
, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers... you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans...
, and we are recruiting a Customer Advisor for our Emergency Desk, working with our Inbound Call team, based in Leicester. The hours of work... customer service centre. On a typical day, you will: Answer all alarm calls through the various alarm and phone line...
. This role also involves driving excellence in service delivery to ensure high customer satisfaction, as well as defining..., and challenges. Be the 'go to' point of contact and trusted security advisor for your customer within Bridewell. Be the customer...
customer success teams. Experience of building and scaling customer success processes and structures. Exceptional.... Proficient with analytics tools (e.g., Gainsight, Tableau) for customer health metrics and trend analysis. Data-driven decision...
service to millions in our community. What you'll do As a Digital Customer Solutions Engineer, (CSE), you will be the... trusted technical advisor throughout a customer's lifecycle. You are a Cloudflare product expert and will leverage...
. As well as offering top quality service to our existing customers, and assisting them with whatever they need. As a Customer..., you will help to deliver excellent customer service across a variety of responsibilities: Dealing with inbound enquiries, via...
and consistently excellent service. Lead by example by responding to customer tickets, managing escalations, complex queries... within a Customer Service environment. Highly empathetic, people focused and an excellent communicator with strong written and verbal...
opportunities. Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer...Description Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) team...
of service and long-term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics... career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom...
. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise... to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world...
stage. You will act as a trusted advisor - proactively tracking customer health, identifying opportunities for improvement...-driven role that sits at the intersection of customer experience, operations, and service excellence. Key Responsibilities...
with service deliverables. Act as a trusted technical advisor to customer Engineering, Operations, and Implementation teams... service opportunities based on customer needs. Travel: Up to 25% annually. The Must Haves: Education: Bachelor...
, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products...-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS...
their consistency, quality and highest level of customer service Provide hands-on, expert-level proactive Security Operations Center... Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win...