contributes to customer growth and service adoption. Internal Communications Execution Lead the planning and execution of major... Partnership & Leadership Serve as a trusted strategic partner and communications advisor to the EMEA Leadership Team and key...
, deploy, and optimise innovative Contact Centre as a Service (CCaaS), AI and Customer Experience (CX) solutions that enhance... relationships with C-level stakeholders to position TTEC Digital as a trusted advisor in cloud contact centre and customer...
senior commercial leaders (e.g., C-level executives in Sales and Marketing). You are a trusted advisor, not just a service... and revenue-enabling platforms, including data delivery APIs, customer portals, CRM, and the marketing technology stack. Drive...
) or Customer Service case management. Eagerness to build expertise in AI-driven orchestration and grow into a senior enterprise... for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story...
between IT Operations, Product Support, Project Teams, and our OpCos. You will champion the voice of the customer, ensuring... Track and report IT spend related to OpCo initiatives, supporting budgeting and transparency Act as an advisor to OpCo...
Customer Success & Solutions Engineering Team Mixpanel's Customer Success & Solutions Engineering teams are analytics... consultants who embed themselves within our enterprise customer teams to drive our customer's business outcomes. We work...
, expansion and customer satisfaction. The Principal Account Manager will fully understand the customer’s business, people... strategies and needs, both now and in the future, and will effectively partner with a Customer Success Manager and Technical...
Customer-focused with a genuine passion for understanding customer needs and delivering exceptional service and experiences... As an Awards Partner within the Awards Engagement Team, you will manage key customer relationships and drive engagement initiatives...
, prescriptive technical guidance Act as a trusted advisor aligned to Customer outcomes Lifecycle Engagement & Risk Management... Strategic Technical Partnership Deeply understand Customer scientific data and AI architecture & goals Provide proactive...
. You will act as a trusted advisor to customers regarding the importance and potential of market research, innovation, and consumer... through close, including scoping and qualifying requirements Act as the voice of the customer, staying attuned to their pain...
, Customer Success, and Operational teams. Key Responsibilities System Ownership & Architecture Lead design, development... of performance, customer behavior, and growth opportunities. Adopting a documentation first approach, document and enforce system...
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering... brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct...
and prospective customers. Handling of customer leads and support cases within the company SLA (service level agreement) to increase... operations or customer service/success. Proficiency in Salesforce.com Strong written and verbal communication skills High...
, service excellence, and cost efficiency. This position reports to the Chief Technology Officer and partners closely... needs and real-time coverage demands. 2. Service Assurance & Operations Control Lead the Operations Control Center (OCC...
, opticians, optometry, healthcare, healthcare jobs, sales assistant, sales advisor, customer advisor, Optical Support Latitude... and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being...
, opticians, optometry, healthcare, healthcare jobs, sales assistant, sales advisor, customer advisor, Optical Support Latitude... and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being...
product or service related issues by clarifying the customer's grievance and channelling those issues to the Enterprise Mobile... new business opportunities, maintaining existing customer relationships, and achieving sales goals for our enterprise...
experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers... and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers...
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...