as Assistant Manager. Responsibilities Act as a single point of contact for our key customers for all service related issues.... Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction...
class claims service delivery according to Key Performance indicators (KPIs) Monitor customer satisfaction (VoC/NPS... institution or regulatory authorities focusing on insurance claims services quality, customer experience, service excellence...
in quality assurance role, preferably in Contact Centre or Customer Service Department Strong analytical, critical thinking... call agent to uplift service level Support the team manager to implement service monitoring projects on different SCHSA...
Job Title: Senior Quality Manager Work based : Kwun Tong Frequent trips to Dongguan Occasional trip to overseas 5... commitment to quality, innovation, and customer satisfaction, the company provides a dynamic and growth-oriented environment...
. We are currently seeking a high caliber professional to join our department as Manager People Advisory. Principal responsibilities... where required. Support the Change journey for People managers around a broad range of HR Processes. Give support and encourage customer...
to details. A good team player and able to work independently and under pressure. Possess good interpersonal skill and customer service... and business objectives to deliver excellent customer services. The role is required to assist supervisor in day to day management...
to join our team as Manager, RB&W Business Risk Management. Principal responsibilities Lead the Operational Risk Management... Assurance and Thematic Reviews Assist in managing the risk and product governance in RB&W, and preparation of the risk...
with us. Responsibilities: Act as digital platform and product owner to drive digital innovation & customer experience, and manage day-to-day... or related discipline At least 3 years' relevant working experience in Mobile and Internet Banking service support...
and operational standards. In addition to quality assurance, this role oversees maintenance operations for our store and hospitality... coordinating with external contractors to deliver high standards of service, managing maintenance schedules, and supporting...
Candidates will join the program as a Consulting Associate and be promoted to Assistant Manager level upon program graduation... to join our team! About this Role: Foster long-term customer relationship and conduct proactive communication with corporate...
within authority limits and providing a high standard of customer service Working with Employee Compensation Claims Team Manager... technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience...
and Chinese (Cantonese & Mandarin) Experienced in escorting customer trip to factory for product quality assurance test... on any customers’ requirement Ensure customer satisfaction with the completed contracts, maintain a positive, supportive...
requirements. Review new product/ service initiatives, marketing materials, incentive scheme, data privacy, outsourcing, customer..., come true. Everything at Mox - from our products, features, to rewards - is designed based on customer research, tailor made...
issues in timely manner. • Able to close all customer service enquiries based on agreed SLAs. • Able to optimise order.... • Liaise with Customer Service team for all customer feedback on orders, delivery, and shortfall status. • To work and maintain...