%, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion... opportunities to all and values diversity. © 2025 Wipro Limited × Cookie Consent Manager When you visit any website, it may...
environment. One day you might be building tools to empower our customer service agents to respond faster and more effectively... a world-class experience. Key Responsibilities Product Specification & Delivery: Translate customer needs and business...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
. This is a global team that is tightly matrixed with other regional service delivery Centres of Excellence and global resource hubs. The.... · You will work with global R&D, Product, Technical Support, and CIS teams to ensure customer satisfaction and ensure service quality...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion... Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements...
. This is a global team that is tightly matrixed with other regional service delivery Centres of Excellence and global resource hubs. The.... · You will work with global R&D, Product, Technical Support, and CIS teams to ensure customer satisfaction and ensure service quality...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
Ability and desire to deliver an excellent level of customer service Confident in quickly understanding and working... in a project from concept to delivery phase of product life cycle. Excellent written & verbal communication skills Ability...
direction Develops solutions and services to suit client's business strategy Estimates scope and liability for delivery of the... others' contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales...
Mumbai Shift Timing 11 AM To 8 PM Role Reports to D&T Manager E2E Supply chain (End to End) Remote/Hybrid/in-Office... in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth...
operations manager and other members of the delivery team. Create road maps, new trends and how that could be applied to business... & Technology Location Mumbai- Powai Shift Timing Regular Role Reports to D&T Manager – Microsoft Platform, End User...
/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion... Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements...
& strategies to plan and implement IT Solutions. The candidate should have strong customer service skills, articulating policies... Mumbai, India Shift Timing Regular / 2nd shift Role Reports to Manager, Microsoft 365 Remote/Hybrid/in-Office...
Key Responsibilities: 1. Patient Experience & Service Coordination: Execute the Patient Experience Service Delivery... and communication between shifts to support uninterrupted care delivery Key Competencies: Service Orientation & Empathy...
service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure... from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team...
products and services- Respond promptly to client inquiries, providing exceptional customer service- Collaborate with internal... that the Bank's delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
capability to ensure operational excellence and maintain superior customer service levels of the existing account/client....com. Job Description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production...