sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity * Monitoring and safeguarding the... with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber...
sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity * Monitoring and safeguarding the... with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber...
/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion... Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion... Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements...
direction Develops solutions and services to suit client's business strategy Estimates scope and liability for delivery of the... others' contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales...
and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas... satisfaction by achieving delivery & service quality norms Evaluate the growth strategy based on competitor analysis and feedback...
. High on accountability to provide E2E solution to customer. 7+ years of experience in customer service/ecommerce... performance and processes. Meet and exceed the turnaround time and quality of delivery as per the specified target...
This role is eligible for our hybrid work model: Two days in-office. We pride ourselves on Customer Care at Priceline... moments that matter to our customers. In this role you will get to: Intraday real time monitoring of service levels...
and total administration service Primary Responsibilities Support the implementation of the team strategy to enable... delivery of overall business targets Participate in all relevant meetings in order to share and develop strategy, knowledge...