on customer onboarding and implementation, product configuration, service delivery, and post implementation analytics... Supporting FOUNT Platform content management, user management and technical help desk management and support...
) This is not for someone who: Wants a side hustle or is juggling freelance work. Has only handled basic help desk support or focused.... Knows how to build strong knowledge bases and self service systems that reduce ticket volume and boost customer satisfaction...
Save the Children UK is looking for a customer-focused individual with proven IT service desk and technical support... be passionate about promoting a culture of internal customer focus and customer service through your role. To be successful, it...
. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported... across the organisation. In this role, you will: Lead the Customer Enablement function, owning service management processes...
‑to‑day service desk operations, managing and mentoring a team of IT Support Technicians, and acting as the primary escalation... point for service issues. The role will also play a key part in establishing and shaping a new service desk function...
criteria, acceptance requirements, support models, and operational documentation. Ensure operational teams (Service Desk... by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly...
criteria, acceptance requirements, support models, and operational documentation. Ensure operational teams (Service Desk... by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly...
. In addition to this you will have an excellent eye for detail and exemplary customer service skills. Join us and enjoy the... background, with a strong knowledge of Front Office systems. Experience in offering exceptional customer service. A basic...
lifecycle, and user access processes. Drive user experience and service desk improvements: process, tooling, onboarding... These skills will help you go far in this role: Proven experience as a Service Delivery Manager or equivalent IT operations...
endpoint management, device lifecycle, and user access processes. Drive user experience and service desk improvements: process.... Requirements: These skills will help you go far in this role: Proven experience as a Service Delivery Manager or equivalent IT...
you to join our Institutional Service team in London. We are looking for an energetic colleague, who can help us support our biggest partners... Institutional Service desk is the key point of contact for all day to day operational queries, as well as complex issues...
one is a challenge you are up for. What you will be responsible for As a Vice President in our Prime Services Trading Desk... and manage trading risk, product and client profitability. Provide necessary support on the principal trading desk for the...
with more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions. Our team... and conducting desk-based research on the Financial Services sector. Drafting and and proofreading technical documents. Provide...
. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant... and talented Senior Recreation Assistants who are passionate about the leisure industry. So, if you're looking for a desk...
. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights..., disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying...
marketing plans for your area of responsibility Work with others to improve customer service Build your organisation..., development, and excellent customer service Evidence of achieving results and making change happen through leadership...
and safety knowledge, and a customer service focus. From organising hockey leagues to hosting international sports events.... So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager...
responsibilities. Support the service desk team with tasks including investigating and testing. Create and oversee Change Requests...‑solving skills and calm, customer‑focused approach will make a real difference to their experience and to the ongoing success...
or information technology Two (2) years experience in a customer facing IT service desk role Two (2) years experience supporting... through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic...
within and managing issues and incidents within an ITSM platform Previous customer service desk experience an asset Working in a power... through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic...