and follow us on and . open/close Customer Service Specialist, Team Lead Lancaster... Service Specialist, Team Lead Time Type: Full Time The CSR lead is responsible for building rapport and trust with Clients...
service solutions. Lead or support special initiatives, systems enhancements, or customer onboarding related to final mile... Specialist drives service excellence by proactively managing exceptions, analyzing performance data, and ensuring operational...
Operations, and Customer Success to support integrated service solutions. Lead or support special initiatives, systems... between customers, carriers, and cross-functional teams. The Senior Control Tower Specialist drives service excellence by proactively...
and trusted liaison between customers, carriers, and cross-functional teams. The Senior Control Tower Specialist drives service.... Analyze trends in service failures, accessorials, delivery refusals, and customer feedback. Develop process improvement...