Job Description Job Description The Airport Services Manager has the oversight of both the operations... Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services...
offerings, they are seeking an experienced Service Delivery Manager to join their team. Job Type: Full Time Work Place... Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment Good...
on client experience to deliver growth of merchant ecosystem and mobile payment usages. Support the Senior Manager (SM...Job Vacancy For Manager, MFS Products & Services (MoMo Pay) Job Summary: The purpose of this role is to harness...
forecasting Experience with Microsoft Office Suite and Enterprise Resource Planning Software Exceptional Customer Service... and sustain long-term relationships that reinforce and support the client's purchase decision throughout the sales cycle Conduct...
in consultation with other Technology Service Assurance and Solutions Development teams and with key customer groups, ensuring... of all enterprise customer issues and must liaise with regional teams so faults are resolved within SLA while analysing service...
monthly SLA reports on support issues, correspondent status, aging & blocking factors Ensure customer service performance... and communications is up to standards Support the monitoring deployment of new customer connectivity within project timelines...
, spreadsheets (Word and Excel) and other office applications. Very well-presented Understanding of excellent customer Service...Job Vacancy For Client Liaison Officer / Administrative Support Assistant Job Summary/Purpose: The primary...
: IS Infrastructure Location: Accra Position: Engineer, Enterprise Applications Support Level: MTN Level Reports to: Manager..., etc., ) to support the business operations Support day to day operation of the Enterprise Unified Communication Service Platforms...
OS/ MS Office Applications. Superior customer service and support skill. Strong problem resolution, judgement... services. He/She will help provide first level support to IT incident logs and service requests from users. He/She will report...
Job Vacancy For Client Support Officer Job Title: Client Support Officer Reports To: Case Manager Department: Case... to deal with confidential issues. Minimum of 2 years' experience in customer service role Similar experience...
Job Vacancy For Engineer, Network Systems Support Job Summary: Ensure that the Managed Service Provider's NMC... duties are performed per Service Level Agreements and Key Performance Indicators (SLA/KPI's) in line with MTN Ghana business...
& Service Delivery Location: Accra Position: Controller, MFS Systems Support Level: MTN Level 2 Reports to: Manager, MFS... Service Delivery Job Summary: Provide support on implementation of new products, projects and system activities. The...
Location: Accra Position: Controller, Segment Support Level: MTN Level 2 Reports to: Manager, EB Solutions Design & Support... and Managed service operators to verify the availability, suitability and allocation of network resources for customer service...
, spreadsheets (Word and Excel) and other office applications. Very well-presented Understanding of excellent customer Service... Manager follow up and record all maintenance issues in the Practice in the maintenance book and ensure that repairs...
Job Description Duties (Specific outputs/roles expected of the Role) Service Delivery Log all calls in respect... of queries, indicating the customer and query details as required. Act upon telephone calls according to urgency and importance...
Analyst and Customer Retention Officer Department: Marketing Reports To: Marketing Manager Job type: Contractual... marketing team, product development, customer service, and other departments to ensure a cohesive approach to customer retention...
as a Customer Relationship executive in the Customer Experience department. (S)He will report to the Customer Engagement manager... and will be responsible for the provision of world class customer service to all enterprise customers. Key Responsibilities Assist...
as a Customer Relationship executive in the Customer Experience department. (S)He will report to the Customer Engagement manager... and will be responsible for the provision of world class customer service to all enterprise customers. Key Responsibilities Assist...
in the Customer Experience department. (S)He will report to the Customer Engagement manager and will be responsible for the... provision of world class customer service to all enterprise customers. Key Responsibilities Assist in the management...
of customer service experience Grow customer relationships and support the Sandvik business Guide the Sandvik organization... customer issues are resolved and solicit support when / where needed, e.g. sourcing and stock requirements to satisfy customer...