"Bobbers." About the role: The Customer Success Manager (CSM) – SMB plays a key role in driving successful adoption... such as Chat GPT, Gemini or similar Comfort with exploring and applying AI insights and automation tools to drive smarter customer...
screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead... from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform...
from day one. About the role As Customer Success Manager, you will lead the strategic, commercial, and operational delivery..., spot opportunities, and drive growth. Manage a field team to deliver KPIs and service excellence, backed by data...
drive good customer and commercial outcomes in line with Nest's purpose and objectives. The role will lead a team, fostering... and evolving our customer value propositions The brand and marketing of Nest to our customers The design of the service...
for you. As a Service Functional Lead Senior Manager, you will: Lead a team to collaborate with our clients to understand their business... expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service...
& Service Communications Change Management: Lead the strategy, creation, and distribution of all communications related... platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable...
and lead a clear customer experience vision and strategy Deliver customer service training aligned to KPIs Monitor customer... Represent NR on customer service and customer impact matters Lead on customer facing projects as the subject matter expert...
about great customer service, tech-savvy, and you enjoy detailed data related assignments. If you are looking for a company... a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through...
about great customer service, tech-savvy, and you enjoy detailed data related assignments. If you are looking for a company... a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through...
Group is looking for an Off Trade Customer Marketing Manager to join the growing Channel & Customer Marketing team based.../customer activation that can be tailored /adapted by the commercial team, feeding in specific customer /consumer insight...
playbooks, and establish metrics that demonstrate customer outcomes and business impact. You and your team will shape the future... Success function and Customer Support. You'll set the vision, build the team and implement the processes and playbooks...
that demonstrate customer outcomes and business impact. You and your team will shape the future of our platform, ensuring that every... and Customer Support. You’ll set the vision, build the team and implement the processes and playbooks needed to deliver...
, you will: Lead and Develop Operational Teams: Provide strategic leadership across multiple layers of the Customer Operations function..., please contact MERJE directly. Head of Customer Operations Our client, based in London, is an award-winning wealth management...
and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall... growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology...
-Performance Team Build and Empower a World-Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design... of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Requirements Reporting...
at key points in the customer journey and that outsourced service providers are appropriately supporting customers... with vulnerabilities. Undertake customer journey reviews, website reviews, and high frequency testing of sales journeys, for service...
into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part..., supported by the CAL. The Portfolio Lead will be responsible for bringing together teams from the service towers to create...
into the Partner Markets Customer Account Lead within the GTM & Commercial function, the Senior Customer Account Portfolio... Manager will lead and own a significant part of our business within a Partner Market, customer or OpCo. They will own...
, and collaboration platforms (e.g., Slack). Job Responsibilities Manage, mentor, enable and lead a team of CSMs, who are managing... year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over...
and escalation point within the CX We’re looking for a Senior Customer Experience Specialist to join our UK CX team. This role... year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over...