. “At FBC our vision is simple, to become a Top 10 Mortgage Banker by focusing on providing extraordinary customer service... in our internal operations staff to be able sell and deliver on service level commitments to your clients and referral partners Local...
of training for our fully remote contact center, with a strong emphasis on enhancing customer service representative (CSR.... This individual ensures that all customer service representatives (CSRs), team leaders, and support staff are equipped with the...