, WAF, email gateway, and Sandboxing solutions. Also provide remote support to customer solution once ticket is issued...
/NFV Domains. Work with the Solution Architect and other team members to analyze the customer requirements, and reach... to develop the solution. Participate to periodical progress review meetings with the customer to track the development...
Job Description & Summary The PwC ETIC is looking for an experienced Applied AI Solution Architect to join our team. The successful candidate... to changing customer requirements. If you believe you have the skills and experience to become a successful part of our team...
about the role Provide a professional first technical point of contact for the customer Diagnose fault-related... as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step...
about the role Provide a professional first technical point of contact for the customer Diagnose fault-related... as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step...
about the role 1. To provide a professional first technical point of contact for the customer . 2. Diagnose fault... as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step...
of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related... to incident closure by customer or Service desk representative Ø Ability to organize on spot calls with the customer and gather...
about the role Provide a professional first technical point of contact for the customer Diagnose fault-related... as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step...
of the reported customer incidents either solely or with the help/intervention of other teams. -Diagnose fault-related... to incident closure by customer or Service desk representative. about you -Excellent customer service skills -Interpersonal...
about the role Provide a professional first technical point of contact for the customer Diagnose fault-related... as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step...
about the role 1. To provide a professional first technical point of contact for the customer . 2. Diagnose fault... as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate 'next step...
of the reported customer incidents either solely or with the help/intervention of other teams. -Diagnose fault-related... to incident closure by customer or Service desk representative about you -Excellent customer service skills -Interpersonal...
about the role Provide a professional first technical point of contact for the customer Diagnose fault-related... as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step...
about the role 1. To provide a professional first technical point of contact for the customer . 2. Diagnose fault... as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step...
and more investigation. Perform routine actions to help manage and optimize IPS security policies. Perform solution releases by authorizing... such as Wireshark, Fiedler. Excellent interpersonal and customer facing skills. Strong problem solving, analytical thinking...
of the reported customer incidents either solely or with the help/intervention of other teams. -Diagnose fault-related... to incident closure by customer or Service desk representative about you -Excellent customer service skills -Interpersonal...
of the reported customer incidents either solely or with the help/intervention of other teams. -Diagnose fault-related... to incident closure by customer or Service desk representative about you -Excellent customer service skills -Interpersonal...
quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex... technical effort required to deliver solutions Serve as an escalation point for troubleshooting of customer networks...
and SD-WAN, solutions to resolve our customers' technical issues. The candidate will support the customer by acting as the... liaison between the customer and other internal teams. The ability to work in a complex networking environment...
about the role Location: Cairo Team setup: New dedicated team for large Customer Customer Business: a global... solutions deployed across more than 220 industrial sites globally for our Customer . Our mission is to ensure continuous...