engagement, and providing account management support. Effectively manage critical adoption programs for key accounts... as designated by the Customer Success and Sales Regional Directors. Ensure a rapid and successful adoption of any acquired solutions...
better for everyone. Job Description As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio... relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow’s solutions...
organizational goals Skills you will need here: Proven experience in customer success or account management roles; bachelor... improvements. Performance measurement and reporting: Leverages key metrics to measure team performance and customer outcomes...
account management capacity. Specifically, the PSA is a key driver of partner value by supporting them with the best practices.... By delivering surplus value to each customer-in each and every interaction-the Partner Success Advisor will create deep customer...
and reputation across the region. What you'll bring to the role: 5+ years of experience in Customer Success, Technical Account... success patterns and scale best practices across the customer base, helping codify strategic motions for use by the broader...
relationship with GTM teams at our Partners Ensure that our key Customer Success offers are being regularly delivered to a Partner... What You Bring to the team 7-10+ years in Customer Success, Channel Management, Account Management, or equivalent SaaS experience...
City office. The Key Accounts Customer Success (CS) position will report into the Head of Customer Success, working...-oriented environment, ideally in a Customer Success or Account Management capacity Naturally enthusiastic and happy to speak...
City office. The Key Accounts Customer Success (CS) position will report into the Head of Customer Success, working...-oriented environment, ideally in a Customer Success or Account Management capacity Naturally enthusiastic and happy to speak...
advisor during key account touchpoints. Requirements: What we’re looking for: 1-2+ years of B2B customer success... customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals...
-facing role with a strong track record in customer success, account management, or consulting. 2+ years of people management... In, Fortune, and Great Place To Work®! As a Director, Customer Success you will lead a team of CSMs dedicated to driving...
hand-in-hand with Account Executives and be mindful of the customer's long-term success and expansion of Kaltura. The.... You will create and maintain C-level client relationships with key stakeholders throughout a value-based customer success and sales...
-level client relationships with key stakeholders throughout a value-based customer success and sales process. The day... Executives and be mindful of the customer's long-term success and expansion of Kaltura. The focus will be on adoption...
Customer Success/Account Management Background: Proven track record in a B2B SaaS environment managing a portfolio of accounts... to our customers. Job Description The Customer Success Management (CSM) role requires a blend of interpersonal relationship...
in customer success, account management or client-facing roles in a B2B SaaS environment. Speak and write fluently in English... each customer’s objectives, create tailored success plans, and act as a strategic advisor throughout their journey. Drive...
services, customer success, client-facing roles, account management, or consultative sales environments. Experience using...Job Description: About the Role: Grade Level (for internal use): 09 The Team: The Customer Success team...
. You will address day-to-day questions, hold account reviews with key stakeholders, resolve escalation issues, and communicate customer... on the Customer Success team you will be the primary contact for the customer relationship within your portfolio...
Job Description: About the Role: Grade Level (for internal use): 10 The Team: The Customer Success team... strong relationships with power users and key stakeholders. Develop specialization in key industry verticals or customer segments. Stay...
and Legal teams to ensure all contracts are accurate About you: 3+ years of Sales / Customer Success / Account Management... renewal pricing, timing, and risks Actively engage with key decision-makers to identify customer requirements, agree...
company You have a track record of success in your current Customer Success or Account Management role Experience... foundations of Customer Success at Notion: As an early member of our sales/success team, you'll be instrumental in helping define...
approach to customer success. The CSM also utilizes internal tools and processes to keep management and teams... updated on customer status, health, and retention forecasts. What You'll Do Build trusted advisor relationships with key stakeholders...