. Customer Support Quality Analysts (QA) are responsible for performing audits, providing feedback, root cause analysis in the... request, which includes how the overall customer experience was handled Conduct root cause analysis and other data...
, and support cross-functional teams by translating user feedback and data into actionable insights. The position is customer-facing... responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system...
. Be the difference. Receives customer input from phone, email, or web submission and create support tickets. Troubleshoots... to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide...
Responsible for providing effective customer and service support to the GHX user community. Primarily responsible... for providing professional, courteous, and efficient support for GHX customers according to established procedures and application...
/hr. Overview Performs Information Technology customer support work that is basic to moderately complex in nature.... Provides first- and second-level desktop support through remote applications. Performs basic network administration...
We are looking for an energetic collaborator to drive change and excellence of our customer support programs.... This person will have a strong background in customer support, process management, and technical writing. This role...
. Desktop Support, Customer Support Provides in-person, telephone, or remote technical support for hardware and software issues... Qualifications: One year of experience in technical support, customer service, desktop technologies, networking, and/or system...
for incoming customer inquiries and provide basic troubleshooting support in a timely and professional manner. Investigate and fix... DO Hold a working knowledge of Waystar applications, and technologies, and client base. Manage first level support...
uninterrupted assistance to customers across Europe, Asia-Pacific, and the Middle East. Drive the Customer Support Experience..." support model. We are specifically hiring for or the evening shift aligned with U.S. Central Time to provide critical, real...
and prevent future occurrences. Serve as the primary escalation point for Support Analyst I and II roles, reviewing their high... solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams...
Job Title: Desktop Support Analyst Location: Wilmington, MA Position Overview: We are seeking a customer-oriented..., highly skilled, and experienced Desktop Support Analyst to join our IT team and provide onsite support and maintenance...
right place. Manhattan Associates, Inc. Principal Support Analyst, CSO, WM-i Job Description: We create... Support Analyst, CSO, WM-i positions offered by Manhattan Associates, Inc. (Atlanta, GA). Manage projects to include...
Description Title- Habitat Executive Support Analyst Classification- Management Analyst 3 Job Status- Full-Time... the varied range of responsibilities held within this role, the Habitat Executive Support Analyst will, Provide direct...
Project Management Systems Support Analyst (15.23) OCT Consulting is a business management and technology consulting... and Duties OCT currently has an opening for a Project Management Systems Support Analyst to work with a technology division...
support team, join Flint Hills Resources as an IT Product Support Analyst. This role is pivotal in maintaining the seamless... operation of technologies that are key to FHR's success. As a passionate member of our support team, you will have the...
strategies. Service Portfolio Analyst Position Summary: The Service & Support Analyst is responsible for evaluating... and responding to customer contract redlines related to service terms, SLAs, warranties, and support obligations. This role partners...
Job Title: FCC KYC Support Analyst Location: Jersey City, NJ 07311 Duration: 6+ Months + Extensions Summary...: Responsible for assisting with Know Your Customer (KYC) and anti-money laundering (AML) processes to ensure compliance...
Summary of Job Responsibilities The Investment Application Support Analyst will be responsible for resolving data...: Investment Application Support Analyst Division: Investment Operations Reports to: Investment Operating Officer Job Status...
Note: Onsite interview is must. Job Title : Field Support Analyst - 14026-1 Location : Tulsa, OK 74120 Duration... customer service. Level 1 & Level 2 software support enterprise level. Backend office MS Office Support. MS Intune. Active...
PRINCIPLE CHOICE SOLUTIONS IT Support Analyst POSITION PURPOSE The IT Support Analyst is responsible for providing... escalated technical support and training to end users. The IT Support Analyst position is responsible for working within the...