with customers through demos, presentations, technical evaluations, and ongoing support. You'll be joining a team and company... tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform...
potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily... Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences...
escalation point for technical regional onsite issues. Drive continuous technical skill development to improve Customer Support... related KPI’s (e.g. equipment uptime, system issue resolution, and customer satisfaction). Collaborate and strategize...
. As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support.... You will provide personalized support and become deeply familiar with your customer’s implementation and business priorities...
. As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support.... You will provide personalized support and become deeply familiar with your customer's implementation and business priorities...
/ desktop support experience Excellent customer service skills and ability to work on own initiative Understands the...Overview Element has an opportunity for a Level 2 IT Support Technician to become part of our growing Americas IT...
Overview: Element has an opportunity for a Level 2 IT Support Technician to become part of our growing Americas IT... Operations Team. This role will primarily focus on providing 2nd Line support and IT Project resource to our Americas colleagues...
potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily... Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences...
escalation point for technical regional onsite issues. Drive continuous technical skill development to improve Customer Support... related KPI's (e.g. equipment uptime, system issue resolution, and customer satisfaction). Collaborate and strategize...
and manage user permissions Perform routine hardware maintenance Ensure customer focus, proactive attitude, and high standards... management processes Support experience with Windows XP/7 and Windows Server in managed desktop environments User-level support...
alignment with business strategies, provide quick-response solutions, and efficiently resolve support tickets for diverse... from multi-functional applications. Successful candidates must possess excellent customer service skills and the ability...
of End User Support, you will be responsible for overseeing tier desktop technical support, the desktop user experience..., and support of the company's peripheral desktop computing systems, software, and related technology. You will work jointly...
potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily... Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences...
necessary support for new and existing opportunities. Deal directly with customer engineering and assist in technical support...’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey...
, PA, you will be part of a team of customer support engineers who can analyze and solve engineering problems associated with the... equipment at customer locations. In This Role, Your Responsibilities Will Be: Support a variety of product support...
, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest... more customer-centric support engineers to help our customers build the systems and tools they need to run their business. WHO...
years of SaaS product support or software engineering experience. Advanced SQL and relational database knowledge.... Knowledge of Azure or AWS architecture and monitoring tools. Experience in enterprise SaaS support or GovTech environments...
for bid support and customer demos, coordinate with global headquarters engineering and quality teams to resolve technical... and professional services. This role is to strengthen the clients technical support capability in the USA. As the key technical link...
in customer’s environment. These troubleshooting actions require the configuration of servers, workstations, controllers... various products Thorough documentation of support case information and resolutions Capable of working with customers who...
and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth... new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides...