services like digital gold, mutual funds, and insurance. We're committed to delivering exceptional customer experiences.... We are passionate about technology and its potential to transform the lives of our customers. The Customer Experience (CX) Team: The...
language specialist who can help PhonePe create a positive experience by providing customer-centric localized content... that includes, but is not limited to, brand & corporate communication, in-app content, support content, and so on. If you are able...
, join us! Challenges Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every... (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental...
will be a part of the Accenture – Strategy & Consulting with Capability network in various capacities as an intern. Groups..., create innovative customer journeys and ignite new market growth for manufacturers. As a part of this high-impact...
and specifications Mentor Intern and Associate Engineers Specific Objectives as agreed with your manager. Core Tasks: Support the... Tagit and Desktop Process Analytics development and maintenance initiatives ensuring global customer success. Initial ramp...
at PhonePe. The customer experience team at PhonePe takes full ownership of a customer's journey on the app, identifies... opportunities for it to be better based on customer VOC, reduces effort to get help and strives to provide quick and meaningful...
support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so..., join us! About the role: We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary...
● Customer centricity - Preempt 'support pain points' to drive customer experience ● Risk Mitigation - Should apply the..., international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. About Customer...
● Escalate appropriately taking support from relevant teams to resolve customer issues ● Recommend process improvements..., join us! JOB DESCRIPTION Role: Advisor Title: Advisor, Customer experience Location: Bangalore Reporting to: Assistant Manager, Customer...
loops for continuous improvement of customer support processes. Collaborate with the Customer Support team to create SOPs... for addressing customer issues. Develop a comprehensive Reconciliation Control process for Lending Operations. Analyze, interpret...
support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so..., join us! About the role: We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary...
marketing manager to lead our efforts to scale PhonePe's Insurance business. In this role, you will own customer acquisition... with sales, product, and customer success teams. Project Manage the launches while ensuring effective collaboration across six...
from the customer support journey to craft content that addresses pain points and enhances the user experience. Advocate.... Required Qualifications: Minimum 2 years of experience in a content writer role. Preferably in a customer support or CX environment...
facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn.... Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: Mass offline team focuses...
, join us! Challenges Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day... ownership of customer/merchant issues reported and seeing problems through to resolution Ask merchant the targeted questions...
, join us! Job purpose The Merchant Support specialist acts as the primary interface between Phonepe and our business partners. The... Merchant Support specialist will be responsible for providing timely and accurate operational support to Merchants on the...
, join us! Challenges Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day... ownership of customer/merchant issues reported and seeing problems through to resolution Ask merchant the targeted questions...
language specialist who can help PhonePe create a positive experience by providing customer-centric localized content... that includes, but is not limited to, brand & corporate communication, in-app content, support content, and so on. If you are able...
language specialist who can help PhonePe create a positive experience by providing customer-centric localized content... that includes, but is not limited to, brand & corporate communication, in-app content, support content, and so on. If you are able...
, join us! Challenges Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every... (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental...