We're looking for a Technical Support Operations & Enablement Manager to level up how our global technical support team... and decisions. Connect the Dots: Strengthen feedback loops between Technical Support, Product, and Engineering so customer pain...
About the Team As the Engineering Manager for the Support Experience team, you'll lead a team of talented engineers... focused on building the foundational platform that powers DoorDash's world-class customer support. As DoorDash rapidly expands...
About the Team DoorDash is looking for an Engineering Manager with a strong platform mindset to lead the Support... from the ground up that are essential to Customer Support and are widely used across DoorDash. As DoorDash shifts its customer...
will only be sent from @ addresses. About the role We're looking for a Manager, Support Enablement to lead the enablement function... enablement to our implementation managers, customer success managers, and support agents. Rippling's compound-product strategy...
Job Description: About the Role The Support Systems Manager oversees the maintenance, improvement, and strategic... direction of the systems and tools used by our customer support organization. This role ensures our support teams have effective...
to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support... support, named support relationships, and customer escalations), including productivity and workflow improvements, team...
strong Lead Product Manager to drive the company’s enterprise support transformation, reimagining how employees and business teams... interact across IT, HR, Legal, Finance, and Customer Operations through Generative AI (GenAI) and agentic automation...
for all. Aurora's Enterprise IT seeks a visionary leader to transform IT support into a strategic advantage to Aurora's business... and operations. This role will reimagine our support service model, embed AI and automation at scale, and cultivate high-performing...
that our people and their families value. ABOUT THE ROLE As the Associate Manager, Customer Development – Special Packs, you’ll... between headquarters and the field—where big-picture thinking meets real-world execution. You’ll serve as both the “voice of the customer...
We are seeking a highly organized, methodical, and strategic Voice of Customer (VoC) Program Manager to oversee and continuously..., customer, and market feedback is captured, synthesized, and activated across the organization. You will manage the end-to-end...
on product feature requests. Customer Retention & Renewal Strategy Support renewal discussions by showcasing the value... Francisco Business Times. About the role Rippling is looking for a customer-obsessed CSM (internally titled: Technical...
that our people and their families value. ABOUT THE ROLE The Manager, Customer Development for the method brand sits at the center... (new item presentations, customer meetings, analyses, etc.) to support our Field Sales organization. Translating business...
, and we know the next big idea could be yours! The Opportunity Serving as the Sr. Strategy and Operations Manager for the... Customer Group Marketing team, you will provide strategic and operational backing to secure flawless execution and efficiency...
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first... while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point...
sources of information. For more information, visit . We are looking for an experienced Sales Manager to lead a team... within the Tech of our Large Customer Sales org. You will lead a team of Client Partners and Client Account Managers to help...
to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high... and our AI Agent Fin to reach their business goals. As a Manager of our High-Touch Customer Success team at Intercom...
Customer Success Manager Remote – West Coast Reporting to our Vice President of Customer Success, the Customer... to realize maximum benefit from the customer’s partnership with us. As needed, you will leverage support, professional services...
Customer Success Manager (internally titled: Technical Account Manager) to join our rapidly scaling team. As a core part... rapid resolution for critical customer milestones and issues. More than a relationship manager, you will be a single point...
. If you are a strategic thinker with a passion for customer success and revenue intelligence, we want to hear from you! As a Customer... Success Manager (CSM), you will act as a trusted advisor to Sales, Marketing, and Operations leaders within our enterprise...
solutions to offline businesses. Having successfully launched in the UK and APAC, Kody needs a Customer Operations Manager... support with a fintech environment. Responsibilities: Customer Support: Serve as the primary point of contact for customer...