Description: Tyto Athene is searching for a Desktop Support Level II at Warner Robins, GA. This is a complex, multi... support technician or equivalent (IT Support, IT Tech, etc.) Capabilities needed to deliver in-person and remote IT aid...
as needed. Identifies and documents district licensing for compliance. Resolves Level I support for district IP phones. Applies.../network technical. OR 2 years of experience as a BCSD PC Network Technician I. OR an equivalent combination of education...
, support center analyst, or desktop support technician) and ITIL Foundations certification is a plus. Experience: 1 year... information supplied in the Service Now Knowledgebase, agent will seek assistance from Support Analyst II and/or Development team...