problems as per the Escalation processes, through the Service Desk,keeping all relevant personnel in the communication loop... processes, through the Service Desk,keeping all relevant personnel in the communication loop. Configuration/ reconfiguration...
Excellent Communication At least 2+ years’ total experience of working at a Service desk engineer Skills Soft Skills...Role: IT Service Desk Co-ordinator Exp : 3-6 years Notice Period : Immediate - 15 days Location : Bangalore...
Excellent Communication At least 2+ years’ total experience of working at a Service desk engineer Skills Soft Skills...Role: IT Service Desk Co-ordinator Exp : 3-6 years Notice Period : Immediate - 15 days Location : Bangalore...
Acknowledge and provide first line support for end user IT service requests/tasks, incidents and queries reported via... as per the Standard Operating Procedure documents or KB articles. 5. Leverage help desk application tools and remote support...
Acknowledge and provide first line support for end user IT service requests/tasks, incidents and queries reported via... as per the Standard Operating Procedure documents or KB articles. 5. Leverage help desk application tools and remote support...
Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Provide prompt and accurate feedback...Job Description: Job Description Role: L2 Technical Support Engineer Who are we looking for? Level 2 Technical...
support (Citrix Xen Desktop, Xen App, Receiver) Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix... : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 100 About Company: Mphasis...
with agreed-upon standards Co-Ordinating with IT Service Desk. Desktop Management, Mail Service Management, Server Management... (ITSM) concepts and processes Desktop Management (OS, Software, Remote Control, Asset management, Service Desk setup...
Hi, Greetings from CIEL HR! Please find the details below Job Title: Desktop Engineer Location:Bangalore... to office*** Roles and responsibilities: Provide end-user support and record incident resolutions via the help desk tool...
Hi, Greetings from CIEL HR! Please find the details below Job Title: Desktop Engineer Location:Bangalore... to office*** Roles and responsibilities: Provide end-user support and record incident resolutions via the help desk tool...