Experience using ServiceNow in an enterprise environment Proficiency in remote administration and troubleshooting of desktop PCs... and possess good decision-making ability Bachelor's degree in relevant discipline Cross-platform experience (ie. Windows, Linux...
management. Other Requirements Previous experience using ServiceNow platform is a plus ITIL certification Microsoft/Azure... to drive operational excellence and innovation. The Application Support Manager will report to the Director of IT Operations...
and long-term platform health, governance, and continuous improvement. Key Responsibilities: Provide operational support... and optimize Nerdio Manager for Enterprise and Citrix Director/Studio configurations Manage Citrix Virtual Apps and Desktops...
. Reporting to the Lead Director of Observability Governance, these strategic roles involve overseeing planning and management... of observability strategies, programs, and standards. Generate and analyze technical reports on observability platform performance...