Job Description: HM Note: This hybrid contract role is in office at the manager's discretion. Candidate resumes... business requirements in such a way that I&IT solutions can be determined. Applies re-engineering concepts to promote business...
. Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience. Responsibilities...: Hands-on experience integrating or extending Remedy systems (BMC Helix or similar ITSM solutions). Data Modeling & Mapping...
requirements and mapping logic between customer-facing systems and backend platforms (including Helix Remedy). Support validation... customer engagement lifecycle. Collaborate with software engineering teams to align business processes with intelligent...
in such a way that I&IT solutions can be determined. Applies re-engineering concepts to promote business improvements through... Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope...