staff to resolve complex issues. Act as an escalation point for Tier-1 support and manage critical incidents effectively..., and interactions with senior engineers. Develops an understanding of prescriptive guidance for security, privacy, and compliance...
both proactively and reactively with the customer to address any Cortex XDR technical needs. You will also provide escalation..., troubleshooting, Debugging) Endpoint security technologies experience (XDR, SOAR, SIEM, etc.) Experience understanding malware...
both proactively and reactively with the customer to address any Cortex XDR technical needs. You will also provide escalation..., troubleshooting, Debugging) Endpoint security technologies experience (XDR, SOAR, SIEM, etc.) Experience understanding malware...
performance, and backups to ensure high levels of availability and performance. Security and Compliance: Implement and maintain... security measures, such as firewalls and VPNs, and ensure infrastructure adheres to security standards. Disaster Recovery...
ongoing project's SLA standards, including project security and compliance. Promote best practices and continuous training... support lifecycle Ability to develop and enforce escalation procedures and service-level agreements (SLAs) Proficient...
of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges... to an ALL TIME HIGH with us! You need to be a HODLer of these Proven experience (4+ years) in a SOC L2 role or similar security...
technical and operational challenges and propose solutions for execution. Perform capacity planning and security analysis... from Application and Business teams Act as an escalation point for complex support issues. Collaborate with cross-functional teams...
and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security.... With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable...
, including effectiveness and optimization b. Checking AMP data consistency & supporting AMP escalation file c. Managing the... any form of consideration or security deposit from job seekers and applicants during any stage of the selection...
. Participate in and help improve the team’s agile process. Engage with the support team as the last level of escalation... and collaboration skills Expertise in designing, building and maintaining public or internal APIs with focus on security...
across ingestion pipelines and upstream data flows. Act as escalation and design authority for ingestion, unstructured data... with scalability requirements. Review high-risk ingestion pipelines for performance and security. Support data engineers on error...
, Kubernetes). - 4 to 6 years of Experience Nice to have: -Security and Compliance: Understanding of GDPR/CCPA requirements... of AIOps principles and ITIL processes for critical incident response, including escalation matrices and real-time...
, Kubernetes). - 6 to 8 years of experience Nice to have: -Security and Compliance: Understanding of GDPR/CCPA requirements... of AIOps principles and ITIL processes for critical incident response, including escalation matrices and real-time...
, including effectiveness and optimization b. Checking AMP data consistency & supporting AMP escalation file c. Managing the... any form of consideration or security deposit from job seekers and applicants during any stage of the selection...
Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth... and within SLA. Ensure production security posture. Ensure monitoring is robust and effective. Change Management. Perform Root...
Fortinet's security and switching product lines. Collect, analyze, and recommend changes for customer configurations. Analyze... cases through proper escalation, follow-up, and closure. Ensure effective communication with customers throughout the case...
desk performance metrics and ensure SLAs are consistently met. Act as the primary escalation point for unresolved or high... collaboration with infrastructure, application, and security teams. Ensure proper documentation, ticket quality, and knowledge base...
to ensure clear task ownership and rapid escalation. Ensure timely, clear, and professional incident communication updates... Operations, IT Security, and IT application crews. Familiarity with ITSM tools for incident tracking, reporting, and knowledge...
to ensure clear task ownership and rapid escalation. Ensure timely, clear, and professional incident communication updates... Operations, IT Security, and IT application crews. Familiarity with ITSM tools for incident tracking, reporting, and knowledge...
and keep the scope of the projects on a track to successful execution. Be the Final CE Final Escalation Point for all regions... employees to abide by all applicable policies and procedures, including but not limited to security and other requirements...