, quality, performance, and productivity. - Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile..., Genesys, Power BI SMS, SSO or related technical skills. Home Office Requirements - Maximus provides company-issued...
, quality, performance, and productivity. - Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile..., Genesys, Power BI SMS, SSO or related technical skills. Home Office Requirements - Maximus provides company-issued...
, 12+ years’ experience in Contact Centre technologies, products and solutions with vendors such as Nice Incontact, Genesys...
recording applications, including Verint, NIM, and Cybertech; Genesys Cloud Application; Using and creating queries in Splunk...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
(HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent The ability to obtain...
and Customer Database, Proposal Program, Pricing Tools, Genesys, Green Pages etc.). Acquires in depth industry and company...
(HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent The ability to obtain...