. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory... Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments...
The role… At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel... but not limited to gym, spa and shared workspace. A successful Front Desk Overnight Agent is hospitable by nature, pro-active...
looking for an over night FLSD/front desk agent, already certified as a Fire and Life Safety Director (F89 certificate of fitness... to ensuring guest satisfaction and security. The desirable candidate will have a great personality, be highly motivated...
the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account... to guest complaints promptly and professionally. Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager...