At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the...
Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting...
preparation, providing exemplary Guest service by greeting Guests and filling food and beverage orders, helping with internal... must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge...
to ensure proper staffing, efficiencies, and Guest service standards are met. Updates route sheets according to park attendance... Member Satisfaction (TSAT) and Guest Service (GSAT) initiatives and programs are being followed to keep the workplace fun...
) systems, mobile food ordering application, digital menu boards, databases, guest-facing web pages and SharePoint. Responsible... accuracy of such. Provides training on Eatec food service database to Revenue Operations. Coordinates with food buying...
within the resort and is accountable for operation including but not limited to Guest/client service, cleanliness, show quality... area and team to ensure quality, safety, and service meet standards and are consistently delivered. Searches for ways...
as needed to ensure smooth operation and Guest safety. Assists with seasonal weather condition sustainment initiatives as directed... requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required. Strong communication...
kitchen environment, along with providing excellent guest service in moments of guest interaction. Understand and actively... standards across Universal Kids Resort. Ensures quality food service, presentation and taste is always provided and consistent...
efficient, friendly, and family-focused service during check-in, check-out, and throughout the Guest’s stay. Leads the opening..., PMS), and guest service protocols Ability to lead, train, and support front office staff while handling Guest concerns...
Resort theme park while delivering exemplary Guest service. Ensures Guest service recovery standards are met and policies... service standards are met and all IBCCES standards are utilized. Assists with Guest flow and crowd control for show capacity...
. A friendly attitude, strong communication skills, and a passion for exceptional Guest service are essential to creating playful... while providing excellent Guest service. Coordinates with Housekeeping and Maintenance to ensure timely room readiness. Maintains...
execution of world class Guest service, operational standards and motivating Team Members. Conduct daily shift meetings, engage..., and monitoring the operation to ensure Guest and Team Member safety and venue presentation/cleanliness. JOB RESPONSIBILITIES...
consistent execution of world class Guest service, operational standards and motivating Team Members across Universal Kids Resort... and Experiences (UDX) service model to satisfy and resolve the needs of the Guests and Team Members. Ensures kid-focused Guest service...
at designated food service locations across Universal Kids Resort. Assists Culinary management with ensuring an efficient operation... inventory while accounting for variances and reconciliation. Acts as front-line response to major and minor guest recovery...
daily reports, and supports late-night Guest needs with professionalism and care. As the Front Office overnight point... with little supervision and communicates and documents any significant issues or Guest concerns within the Front Office team to ensure...
locations throughout Universal Kids Resort property. Responsible for upholding Universal Kids Resort’s Guest Service standards...: Provide an interactive Guest experience by selling select merchandise throughout the resort, welcoming Guests and thanking...
inventory, leading and overseeing the training of Team Members, ensuring Guest service standards are met and operational... on Guest and Team Member satisfaction. Ensures that each Team Member is meeting UDX service standards and assisting Guests...
and results. Focuses on Guest and Team Member satisfaction by ensuring Universal service standards are met and supporting... Guest service standards are met and all IBCCES standards are utilized throughout the resort. Ensures that Team Member...
and training Team Members, ensuring Guest service standards are met, and operational readiness of indoor and open-air locations... of Guest service and operational standards. This includes assigning and monitoring the Team Member’s breaks, jumping...
, leading and overseeing the training of Team Members, ensuring Guest Service standards are met, and maintaining the operational... and pleasant environment. Ensure that Team Member Satisfaction (TSAT) and Guest Service (GSAT) initiatives and programs...