. Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches...), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products...
. Monitor and assess the onboarding process's impact on user engagement, usage, and retention, adapting training approaches...), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima's suite of products...
. Monitor and assess the onboarding process's impact on user engagement, usage, and retention, adapting training approaches...), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima's suite of products...
onboarding, retention strategies, and cross-sell pathways. Be responsible for mapping and reviewing the customer journey..., and sector PR/editorial opportunities as required. Customer Experience (CX) & retention Lead on sector-specific centre...
on maximizing customer engagement and monetization for Appstore Content and Subscriptions across Amazon Devices, primarily in the UK..., and Fire Tablet devices, and driving customer engagement across our business. Our devices and services connect our customers...
perception of our own brand products. This role is instrumental in creating customer products and propositions that provide...: You will be responsible for working with the Head of and Director of Product, to support and deliver the product own brand strategy through...
. Reporting to the Head of Workplace, this is a key role in the Workplace commercial team, acting as the ‘voice of the customer... and cluster ownership plans, supporting the Senior Portfolio Director and Flexible Office Director to enhance customer retention...
of onboarding and implementation strategies, identifying opportunities for improvement. Monitor customer engagement during the..., or a customer success role with a focus on technical onboarding. Knowledge of low-code environments and workflow automation...
Process Optimisation Deliver an exceptional customer experience from the initial inquiry through to membership onboarding... process. Positive customer feedback and high membership retention rates. Effective collaboration with marketing, leading...
, and comms teams to ensure local relevance and impact. - Deliver high-conversion landing pages, onboarding flows, and campaign... assets to improve CAC and trading volume. 3. Customer Insights & Market Intelligence - Conduct user interviews, surveys...