Helpdesk policies, procedures, and compliance Produce and present service reports, KPIs, and daily task tracking Monitor CAFM... of the UK Helpdesk function, while also providing support across multiple office locations. Job Description This position...
Manager on Service Level Agreement (SLA) performance. Work with the Pret FM Helpdesk Team to optimise call completions... Support your Facilities Manager in managing maintenance activity across a defined group of shops within the Pret estate...
BGIS Appraisal and Development training course. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure... are closed out with accurate data captured. Work closely with the Area Contract Manager to ensure that the service levels...
Manager of Technology Support. The individual will form part of a team of ten supporting 1800+ users Nationwide, ensuring... is London based and includes some travel to the firm's regional sites for Helpdesk support, administration and project work...
Manager of Technology. The individual forms part of a team of fourteen people, supporting 1800+ users Nationwide. The role... is London based and will entail some travel to the firm's regional sites for helpdesk, administration and project work. The...
Contract Manager. Emergency Callouts: Attend site for reactive tasks and emergency callouts as instructed by the helpdesk team... Manager Purpose of the Role: To carry out planned preventative maintenance (PPM) and reactive repairs to building services...
, and that feedback is relayed to the site helpdesk, so that internal ticket system can be updated. Ensure that sub-contractors perform... and compliance to the contractual KPI's/SLA's. Ensure Computer Based Maintenance systems, e.g. MCIM/Concept, is kept up...
BGIS Appraisal and Development training course. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure... are closed out with accurate data captured. Work closely with the Area Contract Manager to ensure that the service levels...
the team day to day ensuring that they operate effectively and with the correct conduct Liaise with contract manager... compliance is completed as per the contract, and that all paperwork of this can be evidenced Ensure that any changes...
that they operate effectively and with the correct conduct Liaise with contract manager to ensure all shifts are covered and arrange... necessary holiday and sickness cover with the team Ensure all statutory compliance is completed as per the contract...
, subcontractors, and engineers to ensure smooth operations Escalate issues to Account/Contract Manager where required Compliance... Reporting to: Account Manager Role overview We are about to start working with a prestigious new client to manage multiple...
in pre and post implementation processes, compliance/governance and the development and delivery of cross-cutting... of the Platform state, incident management, and ensuring compliance across all aspects of Platform operations...
/Contract Manager where required Compliance & Quality Assurance Scan, review, and maintain compliance documentation Assess..., Monday - Friday Reporting to: Account Manager Role overview We are about to start working with a prestigious new client...
helpdesk seeking advice from the contract manager where possible. Production of quotes in a thorough way, with thought out..., health, safety, compliance and environmental requirements. Liaise with other departments, suppliers and other service...
chance to work closely with the IT Manager and Operations Director, delivering personalised, 1-to-1 IT support rather than... preferable) Cybersecurity checks and ensuring Cyber Essentials compliance Auditing shared drives and permissions SQL Server...
BGIS Appraisal and Development training course. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure... are closed out with accurate data captured. Work closely with the Area Contract Manager to ensure that the service levels...
, and faults. Maintain close liaison with the on-site infrastructure helpdesk. To support the Permit to Work System.... Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure Computer Based Maintenance system, e.g. Maximo...