front desk operating procedures. Knowledge of hotel operations, including sales & marketing, security, and safety programs... of daily operations of the hotel along with managing a team to 6 -12 employees and ensuring that our rigorous quality...
to all individuals approaching the Front Desk Process all guest check-ins Confirm reservation in system and review all noted... vocational training certificate Compute basic arithmetic Front Desk experience required Fluency in English both verbally...
to mailboxes and to guests in order to ensure the information is received in a timely manner. Maintains the front desk logbook... as the Manager on Duty overnight, keeping the Front Desk and Managers informed of any guest complaints or situations...
efficiently, courteously, and professionally in all front desk related functions Provide excellent guest service Balance... all hotel and restaurant transactions daily, including credit cards, cash, and change funds Consistently follow all credit...
a team that includes the Sales department and relationships with operations and the front desk. He/she will be responsible... room business Keeping the front desk informed and working with them to ensure guests and potential guests are taken...
that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures... receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations...
for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the... hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison...
Job would include being cross trained at the Front Desk and in Food & Beverage departments. Property Location: 201 North St. Mary...) What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional...
Include: Making sure guests requests are met in a timely manner. Communicating with Maintenance and Front Desk: Maintenance... needs, if a room needs to be put offline, etc. Quality checking rooms daily. Keeping Front Desk agents and room matrix...
and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions... for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance...